Mr and Mrs Somerville

 

Mr and Mrs Somerville from Padworth

"Customer service in all aspects of the build was excellent."

 
1) What was your reason for wanting a loft conversion?

We needed more space as our family was getting older.

2) Why did you choose Crown Lofts to convert your loft?

We had them recommended by some friends so thought we would get in touch. When we met Tom for initial consultation he was very knowledgeable and friendly and gave us some great advice. We were keen to work with him and the team going forward.

3) What are your thoughts on their customer service?

Excellent – cant fault the customer service we had throughout build as they were very friendly and keen to help.

4) Did the quality of the build live up to your expectations?

Yes – it is everything we wanted and more. Harry was exceptional throughout, with a great work ethic and work was always of the highest standard.

5) How do you feel now that your Loft conversion is complete?

We are very happy and enjoying our new space!

6) How did you find your interaction with Crown Lofts Office

Excellent – kept us up to date with progress throughout. I think customer service in all aspects of the build was excellent.

7) Would you recommend Crown lofts?

Most definitely – we are very happy we chose Crown Lofts and will definitely recommend.